Dashlet – OTOBO https://otobo.io Open Source Ticketsystem Tue, 07 May 2024 11:43:02 +0000 de hourly 1 https://wordpress.org/?v=6.9.4 Dashlet attributes/filter https://otobo.io/forums/topic/dashlet-attributes-filter/ Fri, 22 Oct 2021 06:17:34 +0000 https://otobo.de/de/forums/topic/dashlet-attributes-filter/ Hello,

Docker Installation, Otobo Version 10.0.10

I am trying to create a custom dashlet to display unclassified closed tickets.
I was following these instructions

https://www.ontec.at/otrs-ein-eigenes-dashlet-anlegen/

And the dashlet is now available in the system configuration.

But I am not able to create an appropriate list of attributes and/or filter to display only unclassified closed tickets.

I was trying several combinations of attributes

StateType=Closed;Type=Unclassified;SortBy=Age;

and filters

All, Type=Unclassified

But the dasboard shows closed ticket regardless of the ticket type

Can anyone help me to create the correct Attributes?

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