RELEASE NOTES

OTOBO 11.0.10

[Bugfix] This patch fixes a regression introduced with the latest security update. If the AgentInfo functionality was enabled as a PreApplication module — for example, to require agents to accept terms of use before logging in — it was possible to lock yourself out of the system. [#4342]
Systems that do not use this optional feature (which is not enabled by default) are not affected.

We recommend installing the update on affected systems. If no issues are observed, the patch can be safely skipped.

A comprehensive overview of all present and past changes.

As a support customer, just reach out via our portal or give us a quick call – we’re here to help.

Haven’t worked with us yet? Maybe now’s the perfect time. We’ll be happy to support your next update. Just get in touch – we’d love to hear from you!