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SECURITY ADVISORY

OTOBO 11.1.0 (Beta3) – Security Patch

  • RELEASE DATE:
  • RELEASE TYPE:
  • CRITICALITY:
  • AFFECTED VERSIONS:
  • 16 September 2026
  • Security Patch Release
  • HIGH
  • OTOBO 11.1 Beta

Security Fixes

  • [Security Fix – high criticality] In very specific scenarios, it was possible to gain access to privileges or third-party sessions in OTOBO environments using the “HTTP Basic Auth” authentication backend. [#6128]

Details on which systems are affected and recommendations for action to be found here.

  • [Security] Preventing the listing of queue names in ‘AgentTicketQueue’. [#6092]
  • [Security] Update of moment.js JavaScript library from 2.29.3 touf 2.30.1. [#6061]
  • [Security] VirtualFS Write: Fix for the previously inadequate `Content` check. [#5572]

Enhancements

  • [Enhancement] New implementation of the detect attachment postmaster filter. [#3422]
  • [Enhancement] Nested LDAP Sync: Use complete information from ‘memberurl’ attribute. [#4696]
  • [Enhancement] AdminDynamicField: Implemented field type filtering. [#5584]
  • [Enhancement] Process Management: Implementation of global vs. local scoping and namespaces for process elements. [#5589]
  • [Enhancement] Enabled DynamicField Database to be used in Sets. [#5915]
  • [Enhancement] DynamicField Database: Further restricted filterable dynamic fields for OTOBO 11.1. [#5924]
  • [Enhancement] Removed entrypoint.sh dependency for native systemd file. [#5956]
  • [Enhancement] Added “server_tokens=off” to Nginx config. [#6046]
  • [Enhancement] Enabled FieldTypeSettings for custom script fields. [#6053]

Bugfixes

  • [Bugfix]  Correction to the calculation of the total time for an article when it is edited multiple times. [#3592]
  • [Bugfix]  Revision of the display of DynamicField Richtext in the Process Activity Dialog. [#3720]
  • [Bugfix]  Login button was not acessible via tab key. [#5351]
  • [Bugfix]  Correctly populating $Param{Queue} in AgentDynamicFieldDBSearch.pm and CustomerDynamicFieldDBSearch.pm. [#5552]
  • [Bugfix]  VirtualFS Write: Improved check for `Content`. [#5572]
  • [Bugfix]  Fixed a bug that prevented the submission of forms in which an article Dynamic Field marked as required was hidden via ACL. [#5722]
  • [Bugfix]  Skipping similiar ticket ES search if tickets don’t have any articles. [#5930]
  • [Bugfix]  DynamicField Database: Corrected removing the last existing entry in a MultiValue element when clicking the minus button. [#5932]
  • [Bugfix]  Improved ExternalSourceTransform. [#5942]
  • [Bugfix]  Corrected ticket split action running into incorrectly quoted address line phrases. [#5945]
  • [Bugfix]  Corrected parsing of data regarding installed packages. [#5947]
  • [Bugfix]  Corrected storing of Customer Certificates. [#5952]
  • [Bugfix]  Adjusted line spacing within lists in CKEditor. [#5966]
  • [Bugfix]  SysConfigMigrateDynamicFieldNamespaces now also works for empty legacy entries in DynamicField::Namespaces. [#5970]
  • [Bugfix] Enabled the admin entry for AdminOAuthTokenStore by default, so that the new OIDC functional accounts can be found. [#5971]
  • [Bugfix]  AdminDynamicFieldLens: Corrected ConfigItem field type names in whitelist. [#6025]
  • [Bugfix]  ACLs work properly on Set-inner fields in a Lens to a Set now. [#6086]
  • [Bugfix]  First time the page loads: Allow ACL calculations based on the dynamic field lens. [#6094]
  • [Bugfix]  DF Labels for Dynamic Fields in dynamic fields inside a DynamicField-Set can be translated, now. [#6099]
  • [Bugfix]  Corrected the display of values for a Lens with a Set Field as an attribute (e.g., in the ticket history). [#6104]
  • [Bugfix]  Improvements on ConfigItem ACL import. [#6119]
  • and more.

Next steps

Update to OTOBO 11.1.0 Beta3

We strongly recommend updating your systems as soon as possible.

➞ Download Security Patch

OTOBO 11.1 Change Log

A comprehensive overview of all current and past changes.

➞ See all changes

Security Patch? System Update?

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Link to: OTOBO 11.0.18 Link to: OTOBO 11.0.18 OTOBO 11.0.18OTOBO Security Patch Link to: Security Advisory – HTTPBasicAuth authentication bypass Link to: Security Advisory – HTTPBasicAuth authentication bypass OTOBO NewsSecurity Advisory – HTTPBasicAuth authentication bypass
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