OTOBO Kanban Boards are easy to get started with, intuitive to use, and adaptable to your team’s unique needs. They’re perfect for teams of any size that want to leverage agile methods to boost their task and project management skills.
The Kanban Board in OTOBO is a powerful visual tool designed to help teams manage and optimize their workflows effectively. It provides a clear and intuitive interface for tracking the progress of tasks, tickets, or issues in real-time, ensuring that team members are aligned and work is flowing smoothly from start to finish. Therefor the columns on the board show the different stages these tasks go through, from beginning to end. And with horizontal swimlanes, teams can work together in parallel.
In service management, a Kanban board tool helps to visualize the steps involved in incident management or service request processes. This includes accepting requests, assigning them to team members, escalating them to other departments as needed, and documenting the resolution.
The best part? Online Kanban boards let teams collaborate in real-time from anywhere, whether they’re working from different locations or from home. It’s a game-changer for remote teams working on shared projects.
Create your ideal workflow. Define your workflow stages by choosing a board type. For example, set up columns for customers, process activities, queues, services, status, or dynamic field values. To organize your horizontal swimlanes, you can use options like owner, priority, queue, or status.
Get started with OTOBO Kanban Boards in minutes. Download the software and documentation for free, or install it through your OTOBO package manager, and you’ll be tackling your first task in no time.
CISS TDI GmbH increases order processing efficiency by 50% with OTOBO
