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SECURITY ADVISORY

OTOBO 11.0.9 – Security Patch

  • PUBLISHING DATE:
  • RELEASE TYPE:
  • CRITICALITY:
  • AFFECTED VERSION:
  • May 06, 2025
  • Security Patch Release
  • HIGH
  • OTOBO 11.0

Description

  • [Security | high] Privilege escalation vulnerability resolved (CVE-2025-43926)
    Thanks to a report by Tim Püttmanns (maxence), a potential security vulnerability has been fixed. This update enhances the security of your OTOBO environment and helps prevent unauthorized access. After updating the core, please ensure that all affected add-ons are updated via the package manager.

Enhancements

  • [Enhancement] The ticket search now supports searching for selected subfields of the Dynamic Field Set – making it easier to find specific information. [#4261]
  • [Enhancement] A new option (Ticket::Frontend::AsteriskExplanation) allows to display an explanatory note at the top of forms: “Fields marked with * are mandatory.” – This promotes accesssibility. [#3954]

Bug Fixes

  • [Bugfix] Resolved an issue in the customer ticket form where ticket creation failed if a DateTime field was hidden and past dates were not allowed. [#4238]
  • [Bugfix] Fixed missing translations for dynamic field titles on mouse hover – titles are now displayed correctly. [#4196]
  • [Bugfix] Fixed an issue where the dynamic field TicketReference did not correctly find ticket numbers. [#4303]
  • [Bugfix] Fixed an error that occurred when clearing the dynamic field Database in multiselect mode. [#4301]

Next steps

Update to OTOBO 11.0.9

We recommend that you fix the vulnerabilities and benefit from the latest improvements. Please update your system.

➞ Download Security Patch Package

OTOBO 11.0 Change Log

A comprehensive overview of all present and past changes.

➞ See all changes

Security patch? System update?

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