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    • #14163
      Jeyson Duque
      Participant

        Hello everyone, I am currently migrating from otrs to otobo. I have followed all the migration steps, however, when I am migrating the DB from postgres, in the fourth step I get the following error.

         

        the postgres user has all permissions. I would appreciate any help I can get

        Thank you.

         

      • #14833
        B O
        Participant

          Hi Jeyson.

          its seems to be some issue with the permissions: could you check  the user executing the truncate command has the necessary permissions to modify the table, at the best the user sould have permission to all tables.

          connect to PostgresSQL with a user who has enough permissions:

          here is how you can give the permission: GRANT TRUNCATE ON TABLE tablename TO username; and

          GRANT TRUNCATE ON TABLE XXX TO user;

          i hope it will help you!

          BR,
          Bilal

           

           

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