Hi，everyone:

We are configuring fetchmail+prcmail+postfix in OTOBO, and are able to receive mail with fetchmail and forward it to otobo. But we can not find the Postmasteruserid in the communication log.

We have ever consider the authorization right problem, and we tried to put .fetchmairc and .prcmailrc under /opt/otobo directory and authorized 0700, and can not solve.

Please have our configuration file below. Your help will be highly appreciated!

/etc/postfix/main.cf
myhostname = server1.crazytechgeek.info

mydomain = crazytechgeek.info

myorigin = $mydomain

inet_interfaces = all

mynetworks = 192.168.0.0/24, 127.0.0.0/8

home_mailbox = Maildir/

mailbox_command = /usr/bin/procmail

/opt/otobo/.fetchmailrc

poll imap.exmail.xxx.com protocol IMAP port 993 plugin „openssl s_client -connect %h:%p“ user helpdesk@xxxx.com pass xxxxx is otobo here

/opt/otobo/.procmailrc

#SYS_HOME=/opt/otobo/
SYS_HOME=$HOME

SHELL=/bin/sh
PATH=/bin:/usr/bin:/usr/local/bin
MONTHFOLDER=date +%Y-%m
YEARFOLDER=date +%Y
LOGFILE=$SYS_HOME/var/log/procmail-$MONTHFOLDER.log
VERBOSE=on
COMSAT=no