Hallo zusammen,

sorry my Deutsche sprache grosse problem.

My admin create operation TicketGet and I wrote Python script – everything is ok. Success!

I use this code:

import requests

url = "https://our_server/otobo/nph-genericinterface.pl/Webservice/getotrs/TicketGet/2163024"

payload = {
"UserLogin": "username",
"Password": "mypass",
"AllArticles": "1",
"Attachments": "1",
}

response = requests.get(url, params=payload, verify=False)

perfecto, numero uno! Server return information…

My admin created new operation with name TicketSearch and I use this code

url = "https://our_server/otobo/nph-genericinterface.pl/Webservice/getotrs/TicketSearch"

payload = {
"UserLogin": "username",
"Password": "mypass",
"Data": { "TicketNumber": "2163024" }

}

response = requests.get(url, params=payload, verify=False)

But i get error 500: HTTP::REST Error while determine Operation for request URI ‘/TicketSearch’.

Please, bitte, can you help me?

I am not able change setting, but my admin is good Boy. But he is very busy.

Is it something special in setting, or I have error in my code?

Thank you for your help

Ivo