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    • 4. Juli 2023 um 17:02 Uhr - Views: 499 #15370
      Daniele Bussolotto
      Teilnehmer

        Hi i’m new here.

         

        I have a question about the customers portal. Is possible to set 2 different level of permission?

         

        I want that the single user can view only own ticket , while i want to set a user that can manage all the customer ticket

        thank’s

         

      • 4. Juli 2023 um 17:27 Uhr #15372
        Stefan Abel
        Moderator

          Hi Daniele,

          Wellcome!

          Yes this is possible with „Ticket::Frontend::CustomerDisableCompanyTicketAccess“ (not enabled) and Customer Users <-> Groups and „CustomerGroupSupport“ (enabled) and CustomerFrontend::Navigation###CustomerTicketOverview###002-Ticket (Group or GroupRo Setting in the Company Tickets – part of the setting)

          Cheers
          Stefan

        • 5. Juli 2023 um 10:57 Uhr #15375
          Daniele Bussolotto
          Teilnehmer

            ok thank’s

             

             

            there is some documentation about that?

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