[Bas Dikkenberg]

In ortrs there was an add in to merge indentical ticket automaticly

see: https://otrsaddons.com/products/mergeidenticaltickets

Is there an add on otobo ass wel ?

 

 

[marcel-graf]

Hello Bas,

you can test (preferably in a test environment) the following Addon. But it is for the Otobo Version 10.0.x

https://otopar.perl-services.de/dist/MergeIdenticalTickets

Greetings,

Marcel

[Autor]

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