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    • #35935
      Tiong Seng IS
      Teilnehmer

        Dear Sir/Mdm,

        To improve my learning of Otobo, I would like to request your office to share the codes and configuration for demo „Issue a tickethttps://demo.otobo.org/otobo/customer.pl.

        Look forward to your reply.
        Thanks.

        Your sincerely,
        Yew Kuan

         

         

      • #35939
        Arnold
        Administrator

          The source code is available at: https://github.com/RotherOSS/otobo

        • #36048
          Tiong Seng IS
          Teilnehmer

            Dear Arnold, I am unable to locate the codes for your official customer demo. Please show me to there.

            I aim to learn by building system look and function identical to your official customer demo. However I am stuck at stage to unable to hide title subject title and text body box to create fresh ticket.

            I am not sure is it I need to create a new full dynamic field ticket template to replace system default ticket template OR just require to apply change in global system settings. Please guide me. Thanks.

          • #36054
            Arnold
            Administrator

              Can you provide a link to the specific part of the demo you are addressing? I am afraid I am unable to follow, otherwise.

            • #36097
              Tiong Seng IS
              Teilnehmer

                Dear Arnold,
                The link is https://demo.otobo.org/otobo/customer.pl?Action=CustomerTicketMessage
                I am trying to learn and achieve all the same dynamic field controls in new ticket creation, on my on-premise setup.

              • #36133
                Khalil Hamada
                Teilnehmer

                  Dear Tiong, the configuration of the demo system is not open source. You can customize the ticket creation form using dynamic fields and ACLs.

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