Schlagwörter: Can’t connect to cloud server, Package Manager, portal.otobo.de, portal.rother-oss.com
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AutorBeiträge
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25. November 2020 um 8:21 Uhr - Views: 628 #10274
Hello,
I always got this message in System Log:
Wed Nov 25 09:12:08 2020 (Europe/Vilnius)
error
OTOBO-CGI-67
Can’t perform POST on https://portal.otobo.de/otobo/public.pl: 301 Moved PermanentlyFri Nov 20 11:45:38 2020 (Europe/Vilnius)
error
OTOBO-CGI-67
Can’t connect to cloud server!As a result I can’t download any packages from Package Manager and etc.
Firewall is opened to: https://portal.otobo.de
Where is the problem? Please help.
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27. November 2020 um 6:30 Uhr #10278
Hi Mantas Mačionis,
that’s a known bug in OTOBO, but it’s already fixed in the newest version. If possible please update OTOBO to 10.0.6. Otherwise please change the URL in $OTOBO_Home/Kernel/System/CloudService/Backend/Run.pm:
“https://portal.otobo.de/otobo/public.pl”
to
“https://portal.rother-oss.com/otobo/public.pl”
That quick fix solve the problem.
Best wishes from Germany!
Stefan
Team OTOBO
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