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Schlagwörter: #OTOBO #Ticketformat #otoboconfiguration #forgotpassword #password #agentpassword #customerpassword #resetpassword
Hi,
I would like to know to investigate and resolve the problem where by when I use forgot password option, no email is sent.
How to find this config and what to change?
Regards,
If you have access to the server CLI run this command:
su -c "/opt/otobo/bin/otobo.Console.pl Admin::User::SetPassword root@localhost 123456" -s /bin/bash otobo
This will set the root@localhost password to 123456, then log in with root@localhost user and change the user password that you forgot, also change the root@localhost password for other more secure or set a secure password from the beginning.
Hope it helps
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