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    • #14565
      Michał Miroński
      Teilnehmer

        Hi,

        Is there any way to add new Queue to all agents “My Queue”?
        Or can I create something like “default MyQueue”?
        I will appreciate any way to somehow automate it.

      • #14574
        Stefan Abel
        Moderator

          Hello Michał,

          I think this is not possible by default. You can use an admin-agent to change the settings one by one, but afaik there is no setting where you can tell a queue to in “My Queues” by default.

          If you would like this to be changed, you could contact my colleagues from the Sales department.

          Cheers
          Stefan

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