[Dmitry Popov]

I installed OTOBO in Docker. Everything works, but there’s one problem. I keep getting error messages, about once a minute. The error log looks like this:
[Wed Feb 25 14:37:19 2026][Error][Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError][60] There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: The CRAM-MD5 SASL mechanism is effectively deprecated by RFC8314 and should no longer be used at (eval 510) line 1.
How can I fix this?

[marcel-graf]

Hi Dmitry,

without knowing your exact configuration, were valid email addresses assigned to the queues?

Can you post the complete log?

KR,Marcel

[Dmitry Popov]

Log

Log by link
Yes, valid addresses have been assigned. Mail arrives and departs normally. The only problem is the email sent every minute to the administrator, which, as far as I understand, is generated by the system.

[Autor]

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