[Dmitry Popov]

I installed OTOBO in Docker. Everything works, but there’s one problem. I keep getting error messages, about once a minute. The error log looks like this:
[Wed Feb 25 14:37:19 2026][Error][Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError][60] There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: The CRAM-MD5 SASL mechanism is effectively deprecated by RFC8314 and should no longer be used at (eval 510) line 1.
How can I fix this?

[marcel-graf]

Hi Dmitry,

without knowing your exact configuration, were valid email addresses assigned to the queues?

Can you post the complete log?

KR,Marcel

[Autor]

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