[Quim Roscas]

Hello OTOBO’ers :)

I did a clean default install of latest 10.1.x release, followed by an import from OTRS 6, and i’m getting the error below. Also disabled Elasticsearch in SysConfig, but no good… Can anyone help please?

Jan 31 12:26:38 servicedesk OTOBO-CGI-69[96579]: [Error][Kernel::GenericInterface::Transport::HTTP::REST::RequesterPerformRequest][Line:923]: DebugLog error: Summary: Error while performing REST 'POST' request to Controller '/ticket/_update/133539' on Host 'http://localhost:9200'. Response code '500'. Data : Response content: 'Can't connect to localhost:9200Connection refused at /opt/otobo/bin/psgi-bin/../../Kernel/cpan-lib/LWP/Protocol/http.pm line 46.'.

[gerald-salin]

I guess, the config is  Elasticsearch::Active

[Quim Roscas]

Nope… It’s disabled, like i said in the original post: „Also disabled Elasticsearch in SysConfig“, and of course applied the config. Any more ideas?

[Michal Vano]

Hello,

maybe for others looking for solution..

I got same error and I had to completely disable setting in config by clicking on setting name and click on „disable“. After deploying you should see red crossed circle icon next to setting name. Also elasticsearch input should disappear from upper menu and also logs should be gone.

[Autor]

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