Ansicht von 0 Antwort-Themen
Ansicht von 0 Antwort-Themen
- Du musst angemeldet sein, um auf dieses Thema antworten zu können.
Hi,
I am wondering if a „Service“ (with an SLA behind) could be linked to a „Customer“ instead to a „Customer User“?
The purpose of my question is, that I would like to get all „Customer Users“ linked to a „Customer“, assigned to the same „service“ and therefore to the same SLA through an assignment like „services<->customers“.
Via the Admin menu it is possible to link „Customer users“ with „Services“ but I have not seen a way to do the same with „Customers“. So if this is somehow possible, I would be interested in the howTo :)
Thank you in advance for your help
BR
Daniel
OTOBO | Empower Service Excellence to Make People Smile.
Die Source Code Owner und Maintainer hinter OTOBO.
Service Management-Plattform
OTOBO Demo
OTOBO Download
OTOBO Dokumentation
Security-Problem melden:
security@otobo.org