[A. Flora]

hello,

 

I follow the migration documentation to migrate from otrs 6.0.30 to otobo. Installation using docker worked really well but now i am running the migration.pl and am stuck at step 2 otrs database settings.

I keep error try database connect and sanity checks, and when i look into the logs i keep the error that the webpage can’t find the database.

i tried to use as host address the localhost and all ip adresses found with command hostname –all-ip-addresses

I even went into the dockers and tried using the real ip adresses but the error is still there.

I was able to succesfull import the database into the otobo sql database and grant the rights into the database so i must be missing something but don’t know what to do from this point

Settings as chosen:

Type: MySQL

Host: <as mentioned above>

user: otrs

pass: auto filled from config.pm and filled in manualy

database name: otrs

Errors:

Result of database check
Try database connect and sanity checks.

Could not connect to the source database!

 

[Autor]

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