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    • #32319
      ivan ascas
      Teilnehmer

        Hello !

        Im calling TicketCreate.pm operation from java , all correct.

        is there any operation to get a list of tickets of a specific user Customer ID ?

        otobo version : 10.1

        Ticket Information

        Unclassified
        Age:39 m

        Created:10/07/2024 14:30

        Created by:Webservice

        State:new

        Locked:unlock

        Priority:4 high

        Queue:Seguridad Informática

        Service:SIN05 – Home Office::Dominio Nube – AD Azure

        Customer ID:
        michael@pepe.org.ar

        Accounted time:0

        Owner:Webservice

        thanks in advance!

      • #33832
        Stefan Härter
        Teilnehmer

          Hi Ivan,

          if I understand your use case correctly, ‚TicketSearch‘ may serve your purpose.

          Kind regards,
          Stefan

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