Topic Resolution: Answered

Schlagwörter: 

Ansicht von 1 Antwort-Thema
  • Autor
    Beiträge
    • 5. Juli 2022 um 16:38 Uhr - Views: 1136 #13403
      Answered
      Manny Gatahwa
      Teilnehmer

        Hello Team,

        I would like to know where I can find the ticket configuration settings

        Is it possible to shorten the ticket number length? Perhaps I’m missing something obvious, and if so I apologize. Can anyone point me in the right direction?

        Regards,

      • 6. Juli 2022 um 10:10 Uhr #13405
        Best Answer
        uwe-kreutz
        Teilnehmer

          Please look under

          Admin > Systemkonfiguration > Core > Ticket

          Ticket::NumberGenerator
          Ticket::NumberGenerator::Date::UseFormattedCounter
          Ticket::NumberGenerator::MinCounterSize

          best Regards

      • Autor
        Beiträge
      Ansicht von 1 Antwort-Thema
      • Du musst angemeldet sein, um auf dieses Thema antworten zu können.