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    • 5. Juli 2022 um 16:38 Uhr - Views: 1146 #13403
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      Manny Gatahwa
      Teilnehmer

        Hello Team,

        I would like to know where I can find the ticket configuration settings

        Is it possible to shorten the ticket number length? Perhaps I’m missing something obvious, and if so I apologize. Can anyone point me in the right direction?

        Regards,

      • 6. Juli 2022 um 10:10 Uhr #13405
        Best Answer
        uwe-kreutz
        Teilnehmer

          Please look under

          Admin > Systemkonfiguration > Core > Ticket

          Ticket::NumberGenerator
          Ticket::NumberGenerator::Date::UseFormattedCounter
          Ticket::NumberGenerator::MinCounterSize

          best Regards

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