[Giordano Torre]

Good evening,

I’m newbie with OTOBO.

I’m tring install it on my VM with Ubuntu Server 20.04.

I have followed all documentation commands but when I try connect to this page http://localhost/otobo/installer.pl, nothing.

I have configured my apache server with these commands:

root> cp /opt/otobo/scripts/apache2-httpd-vhost-80.include.conf /etc/apache2/sites-available/zzz_otobo-80.conf

root> a2ensite zzz_otobo-80.conf

root> systemctl restart apache2

In zzz_otobo-80.conf I have replace FQDN with my ip local machine.

Thank You for your support

Best regards

 

 

 

[Giordano Torre]

I have resolve the problem…

I have installed Otobo docker version…:-)

We are using OTRS version 3.3.x.

I have read the installation guide and it is possible migration from OTRS Community/OTRS version 6.

Is it possible migration from OTRS 3.3.x version to Otobo?

Thank You for support

Best Regards

 

[Grit Rother]

Hi Giordano,

Brilliant, I’m glad to see your problems are solved.

As for migrating from OTRS 3 to OTOBO: You have to upgrade your OTRS first – from 3 to 4 to 5 to 6. But then you can migrate to OTOBO!

Hope this helps. Get in touch if you need further support.

Kind regards,

Grit

 

[Autor]

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