I’ve created multiple email accounts (via IMAPS) at „Mail Account Management“ and each email account is linked to a queue set at „Queue Management“ by setting the respective „Dispatching by selected Queue“-value.
Each queue has the „System address“ value set to the email address that fits the email account I’ve previously set in the „Mail Account Management“.
This way receiving emails and sorting them into the set queue works perfectly.

However OTOBO seems to be using the global „NotificationSenderEmail“ when sending emails (e.g. automatic notifications from the respective queue or when I answer a ticket) from the various queues where I’ve set a different email addresses before.

Instead, I’d like to send queue notifications and answers via the email account I’ve set in the queue respectively. How would I go about this?