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    • 28. April 2026 um 8:07 Uhr - Views: 168 #40909
      Raphael Riquet
      Teilnehmer

        Hello,
        I configure a Ldap for otobo but some characters, such as accents, aren’t displaying correctly. How can I fix this?

      • 28. April 2026 um 10:04 Uhr #40915
        marcel-graf
        Teilnehmer

          Hi Raphael,

          i found the following utf8 Settings in our test Ldap Customer Konfig. Currently we not using LDAP.

          AlwaysFilter => ‚(&(objectCategory=person)(objectClass=user)(!(userAccountControl:1.2.840.113556.1.4.803:=2))(mail=*)(sn=*)(givenname=*)(!(givenname=\00)))‘
          SourceCharset => ‚utf-8‘,
          DestCharset => ‚utf-8‘,
          Params => {
          # sslversion => ‚tlsv1_2‘,

           

          Here from the Znuny Forum a other link: https://community.znuny.org/viewtopic.php?t=43380

          Greetings,

          Marcel

           

           

        • 28. April 2026 um 11:09 Uhr #40925
          Raphael Riquet
          Teilnehmer

            So do I put this in /opt/otobo/Kernel.Config.pm ? :
            AlwaysFilter => ‚(&(objectCategory=person)(objectClass=user)( !( userAccountControl :1.2.840.113556.1.4.803 :=2))(mail=*)(sn=*)(donname=*)( !( givenname=\00)))‘
            SourceCharset => ‘utf-8’,
            DestCharset => ‘utf-8’,
            Params => {
            # sslversion => ‘tlsv1_2’,

          • 28. April 2026 um 11:45 Uhr #40927
            marcel-graf
            Teilnehmer

              Yes, in Kernel.Config.pm

              https://doc.otobo.de/manual/admin/11.0/en/content/administration-area/users-groups-roles/customer-users.html#ldap

              Search for „SourceCharset“

              Example from Defaults.pm

              line 1585

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