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Schlagwörter: Add on, Load Balance, Ticket Routing, Workload Distribution
We would like to introduce a new add-on that helps with the automatic distribution of tickets within a team.
The Ticket Load Balancer ensures that incoming tickets are distributed fairly and efficiently within teams — even with high ticket volumes and dynamic team structures.
The add-on was developed by our Enterprise Partner Ayté and made available to the community.
Many thanks for this!
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