[James Mohr]

Greetings!

We very recently installed Otobo 11.0 and I am trying to install the ServiceCatalog package. Immediately after clicking the „Install“ link, I get the following error message:

Can’t install/upgrade package, file Custom/Kernel/Modules/CustomerTicketMessage.pm already used in package CustomerTemplates-11.0.1!

I looked through the documentation, search the forum and googled, but found nothing helpful.

Any suggestions on how to get passed this error?

Thanks in advance.

[Autor]

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