[Jan Jedrasik]

Hi all,

I’ve rolled out the Docker container for Otobo – appears to work fine, until I manually check the containers in docker. I noticed the elastic container keeps restarting – below is the stack trace:

Message: DebugLog error: Summary: Error while performing REST 'POST' request to Controller '/ticket/_update/2' on Host 'http://elastic:9200'. Response code '500'. Data : Error while performing REST 'POST' request to Controller '/ticket/_update/2' on Host 'http://elastic:9200'. Response code '500'..

RemoteAddress: 172.31.22.140
RequestURI: /otobo/index.pl

Traceback (16):
Module: Kernel::GenericInterface::Debugger::DebugLog Line: 232
Module: Kernel::GenericInterface::Debugger::Error Line: 326
Module: Kernel::GenericInterface::ErrorHandling::HandleError Line: 115
Module: Kernel::GenericInterface::Requester::_HandleError Line: 550
Module: Kernel::GenericInterface::Requester::Run Line: 340
Module: Kernel::GenericInterface::Event::Handler::Run Line: 211
Module: Kernel::System::EventHandler::EventHandler Line: 231
Module: Kernel::System::EventHandler::EventHandlerTransaction Line: 271
Module: Kernel::System::ObjectManager::ObjectEventsHandle Line: 442
Module: Kernel::System::ObjectManager::ObjectsDiscard Line: 490
Module: Kernel::System::ObjectManager::DESTROY Line: 660
Module: (eval) Line: 601
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 601
Module: CGI::Emulate::PSGI::__ANON__ (v0.23) Line: 30
Module: Plack::Middleware::HTTPExceptions::try {...} Line: 20
Module: (eval) (v0.31) Line: 100
Module: Try::Tiny::try (v0.31) Line: 93
Module: Plack::Middleware::HTTPExceptions::call Line: 23
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 408
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 318
Module: Plack::Middleware::ForceEnv::call (v0.02) Line: 18
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::ReverseProxy::call (v0.16) Line: 68
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::Conditional::call Line: 16
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::ErrorDocument::call Line: 15
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::App::URLMap::call Line: 71

[Tue Apr 16 20:48:04 2024] plackup: failed to writev: -1 errno:32 at /opt/otobo_install/local/lib/perl5/x86_64-linux-gnu/Plack/Handler/Gazelle.pm line 261.

Has anyone come across this? I had an issue with the Daemon as well, though that was fixed by a simple container restart.

 

Thanks

[Stefan Härter]

Hi Jan,

on first glance, I don’t see anything suspicious in the log. Is there anything special on your setup? Did you perhaps mount additional directories into any of the volumes?

Kind regards,
Stefan

[Autor]

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