[Mario Sch]

Hallo,

ich habe auf https umgestellt. Ich nutze  Otobo 10.1 unter Linux.

Dazu habe ich gemäß de Anleitung die Config Dateien geändert. (alte conf deaktiviert)

Ich bekomme nach Neustart des  Apache folgende Fehlermeldung:

 

[Fri Jun 07 13:04:23.555500 2024] [mpm_prefork:notice] [pid 1787] AH00171: Graceful restart requested, doing restart

AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1. Set the ‚ServerName‘ directive globally to suppress this message

[Fri Jun 07 13:04:35.361888 2024] [ssl:warn] [pid 1787] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name

[Fri Jun 07 13:04:35.362051 2024] [mpm_prefork:notice] [pid 1787] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f mod_perl/2.0.11 Perl/v5.30.0 configured — resuming normal operations

[Fri Jun 07 13:04:35.362057 2024] [core:notice] [pid 1787] AH00094: Command line: ‚/usr/sbin/apache2‘

[Fri Jun 07 13:04:35.362059 2024] [mpm_prefork:notice] [pid 1787] AH00171: Graceful restart requested, doing restart

AH00558: apache2: Could not reliably determine the server’s fully qualified domain name, using 127.0.1.1. Set the ‚ServerName‘ directive globally to suppress this message

[Fri Jun 07 13:04:35.388051 2024] [ssl:warn] [pid 1787] AH01909: 127.0.1.1:443:0 server certificate does NOT include an ID which matches the server name

[Fri Jun 07 13:04:35.388127 2024] [mpm_prefork:notice] [pid 1787] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f mod_perl/2.0.11 Perl/v5.30.0 configured — resuming normal operations

[Fri Jun 07 13:04:35.388131 2024] [core:notice] [pid 1787] AH00094: Command line: ‚/usr/sbin/apache2‘

[Fri Jun 07 13:04:35.390407 2024] [mpm_prefork:warn] [pid 1787] AH00167: long lost child came home! (pid 96956)

[Fri Jun 07 13:04:35.471668 2024] [perl:error] [pid 96993] [client 90.***.***.68:51782] Error while loading /opt/otobo/bin/psgi-bin/otobo.psgi: Global symbol „%Config“ requires explicit package name (did you forget to declare „my %Config“?) at /usr/lib/x86_64-linux-gnu/perl/5.30/lib.pm line 10.\nGlobal symbol „%Config“ requires explicit package name (did you forget to declare „my %Config“?) at /usr/lib/x86_64-linux-gnu/perl/5.30/lib.pm line 11.\nGlobal symbol „%Config“ requires explicit package name (did you forget to declare „my %Config“?) at /usr/lib/x86_64-linux-gnu/perl/5.30/lib.pm line 12.\nCompilation failed in require at /opt/otobo/bin/psgi-bin/otobo.psgi line 71.\nBEGIN failed–compilation aborted at /opt/otobo/bin/psgi-bin/otobo.psgi line 71.\n, referer: http://lx****otobo/

[Fri Jun 07 13:04:35.471668 2024] [perl:error] [pid 96991] [client 90.***.***.68:51783] Error while loading /opt/otobo/bin/psgi-bin/otobo.psgi: Global symbol „%Config“ requires explicit package name (did you forget to declare „my %Config“?) at /usr/lib/x86_64-linux-gnu/perl/5.30/lib.pm line 10.\nGlobal symbol „%Config“ requires explicit package name (did you forget to declare „my %Config“?) at /usr/lib/x86_64-linux-gnu/perl/5.30/lib.pm line 11.\nGlobal symbol „%Config“ requires explicit package name (did you forget to declare „my %Config“?) at /usr/lib/x86_64-linux-gnu/perl/5.30/lib.pm line 12.\nCompilation failed in require at /opt/otobo/bin/psgi-bin/otobo.psgi line 71.\nBEGIN failed–compilation aborted at /opt/otobo/bin/psgi-bin/otobo.psgi line 71.\n, referer: http://lx****otobo/

[Fri Jun 07 13:04:35.502664 2024] [perl:error] [pid 96993] [client 90.***.***.68:51781] Error while loading /opt/otobo/bin/psgi-bin/otobo.psgi: Attempt to reload lib.pm aborted.\nCompilation failed in require at /opt/otobo/bin/psgi-bin/otobo.psgi line 71.\nBEGIN failed–compilation aborted at /opt/otobo/bin/psgi-bin/otobo.psgi line 71.\n, referer: http://lx****otobo/

 

[Mario Sch]

Gibt es jemand der das Problem auch hatte?

[bes]

Hallo Mario,

der Fehler kommt mir nicht bekannt vor.

Anhand der Meldungen  könnte mir vorstellen dass im Modul-Suchpfad das Perl core Modul Config überbügelt worden ist. Oder dass Kernel/Config.pm gefunden wird. Kann es sein dass der Suchpfad $ENV{PERL5LIB} den Pfad /opt/otobo/Kernel enthält?

Es kann auch sein dass deine Perl-Installation kaputt ist. Was sagen die Befehle

• perldoc -l Config
• perl -MData::Dumper -MConfig -E ’say Dumper(\%Config)‘ | more

Erwarten würde ich:

/usr/lib/x86_64-linux-gnu/perl/5.34/Config.pod

bzw.

$VAR1 = {
‚Author‘ => “,
‚CONFIG‘ => ‚true‘,
‚Date‘ => “,
‚Header‘ => “,
‚Id‘ => “,
‚Locker‘ => “,
‚Log‘ => “,

 

Viele Grüße,

Bernhard

 

[Mario Sch]

Lösung des Problems war, dass wir das Zertifikat nicht nur in die zzz_otobo-XX.conf eingetragen haben, sondern auch in die default-ssl.conf.

[Autor]

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