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    • 26. Januar 2021 um 17:17 Uhr - Views: 997 #10625
      Giordano Torre
      Teilnehmer

        Good evening,

        I’m newbie with OTOBO.

        I’m tring install it on my VM with Ubuntu Server 20.04.

        I have followed all documentation commands but when I try connect to this page http://localhost/otobo/installer.pl, nothing.

        I have configured my apache server with these commands:

        root> cp /opt/otobo/scripts/apache2-httpd-vhost-80.include.conf /etc/apache2/sites-available/zzz_otobo-80.conf

        root> a2ensite zzz_otobo-80.conf

        root> systemctl restart apache2

        In zzz_otobo-80.conf I have replace FQDN with my ip local machine.

        Thank You for your support

        Best regards

         

         

         

      • 27. Januar 2021 um 15:07 Uhr #10628
        Giordano Torre
        Teilnehmer

          I have resolve the problem…

          I have installed Otobo docker version…:-)

          We are using OTRS version 3.3.x.

          I have read the installation guide and it is possible migration from OTRS Community/OTRS version 6.

          Is it possible migration from OTRS 3.3.x version to Otobo?

          Thank You for support

          Best Regards

           

        • 28. Januar 2021 um 9:39 Uhr #10629
          Grit Rother
          Administrator

            Hi Giordano,

            Brilliant, I’m glad to see your problems are solved.

            As for migrating from OTRS 3 to OTOBO: You have to upgrade your OTRS first – from 3 to 4 to 5 to 6. But then you can migrate to OTOBO!

            Hope this helps. Get in touch if you need further support.

            Kind regards,

            Grit

             

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