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Hello,
I am lost at configuring the OAUTH mailbox configuration, i triple checked all configurations, added the otobo registration, used the correct password and registration id etc. but after adding the outh configuration i am able to login using my microsoft account and then being redirected to the otobo admin page where i need to relogin, after this the account is not added
The system log shows no information regarding the oauth configuration and i don’t know in the dockers which log i must look through to find any reason why
I use Otobo docker v10.1.8
When i configure the OUTH2 configuration in Otobo i used the following urls
Redirect URL:
https://helpdesk.xxx.com/otobo/index.pl?Action=AdminMailAccountAuthURL:
https://login.microsoftonline.com/90f91396-98aa-4bbf-93ff-xxxxxx/oauth2/v2.0/authorizeTokenURL:
https://login.microsoftonline.com/90f91396-98aa-4bbf-93ff-xxxxxx/oauth2/v2.0/tokenIn Azure/EntraID i see in monitoring&health -> Sign-in logs the account signs in using the Otobo registration succesfully and in the registration i added the following API permissions
IMAP.AccessAsUser.All
offline_access
openid ( probably not needed )
POP.AccessAsUser.All
SMTP.Send
User.Readwhat am i missing and where can i find logging in the dockers for any pointers ??
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Hi,
i think, the manual contain all the steps.
have you test another internet browser?
you can also search in google „znuny oauth2 the account is not added“
There are a few possible solutions.Greetings,
Marcel
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hi marcel, i used the documentation to setup the configuration although the documentation really needs an update.
I will definitely look into the google tip, but i was hoping to also learn where i can look into the logs and what logs files are used. the default log in otobo itself doesn’t show any use full items
much appreciated for your time
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