-
AutorBeiträge
-
-
3. September 2025 um 22:31 Uhr - Views: 19 #35892
Buenas estimados otobo me dio el siguiente error estaba funciando y dejo de funcionar el error es el siguiente, es decargado varias versiones de otobo y no esta el archivo
Message: Can’t load dynamic field backend module for field type Agent!
RemoteAddress: 10.20.4.51
RequestURI: /otobo/index.pl?Action=AgentDashboard&OTOBOAgentInterface=PDRjyDPCsXa7TCJPfXlacTZaCLsfgPujTraceback (973804):
Module: Kernel::System::DynamicField::Backend::new Line: 103
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 322
Module: Kernel::System::ObjectManager::Get Line: 212
Module: Kernel::Output::HTML::Dashboard::TicketGeneric::_SearchParamsGet Line: 2337
Module: Kernel::Output::HTML::Dashboard::TicketGeneric::Run Line: 572
Module: Kernel::Modules::AgentDashboardCommon::_Element Line: 991
Module: Kernel::Modules::AgentDashboardCommon::Run Line: 618
Module: Kernel::System::Web::InterfaceAgent::Content Line: 1239
Module: Kernel::System::Web::InterfaceAgent::Response Line: 1321
Module: Kernel::System::Web::App::call Line: 86
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::App::URLMap::call Line: 71
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 200
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 170
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 156
Module: Plack::Middleware::HTTPExceptions::try {…} Line: 20ERROR: OTOBO-CGI-90 Perl: 5.32.1 OS: linux Time: Wed Sep 3 20:19:33 2025
Message: The constructor of Kernel::System::DynamicField::Backend returned undef.
RemoteAddress: 10.20.4.51
RequestURI: /otobo/index.pl?Action=AgentDashboard&OTOBOAgentInterface=PDRjyDPCsXa7TCJPfXlacTZaCLsfgPujTraceback (973804):
Module: Kernel::System::ObjectManager::_DieWithError Line: 644
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 330
Module: Kernel::System::ObjectManager::Get Line: 212
Module: Kernel::Output::HTML::Dashboard::TicketGeneric::_SearchParamsGet Line: 2337
Module: Kernel::Output::HTML::Dashboard::TicketGeneric::Run Line: 572
Module: Kernel::Modules::AgentDashboardCommon::_Element Line: 991
Module: Kernel::Modules::AgentDashboardCommon::Run Line: 618
Module: Kernel::System::Web::InterfaceAgent::Content Line: 1239
Module: Kernel::System::Web::InterfaceAgent::Response Line: 1321
Module: Kernel::System::Web::App::call Line: 86
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::App::URLMap::call Line: 71
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 200
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 170
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 156
Module: Plack::Middleware::HTTPExceptions::try {…} Line: 20imendez@otobo:/opt$ sudo chown -R www-data:www-data /opt/otobo
imendez@otobo:/opt$ ls -l /opt/otobo/Kernel/System/DynamicField/Backend/Agent.pm
ls: cannot access ‚/opt/otobo/Kernel/System/DynamicField/Backend/Agent.pm‘: No such file or directory -
4. September 2025 um 8:54 Uhr #35893
Hi Danier,
this file is not part of OTOBO core (and never was). I cannot image why OTOBO would try to look for it. You have to tell us:
- Which version of OTOBO are you running?
- What you have done exactly since it was working?
Best regards,
Arnold -
4. September 2025 um 15:46 Uhr #35894
Buenas
La version es VERSIÓN = 10.1.4
Actualizar el Debian y sus complementos
-
-
AutorBeiträge
- Du musst angemeldet sein, um auf dieses Thema antworten zu können.