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    • #29776
      Jörg Heßdörfer


        I’m stumbling one error after another in the migration process as described on page

        My OTRS version: OTRS 6.0.26, Ubuntu 18.04.6 LTS, PostgreSQL 10+190ubuntu0.1
        OTOBO varsion: OTOBO 10.1, Ubuntu 24.04 LTS, PostgreSQL 16+257build1

        I was getting some errors ‘Could not trucate table …’. After I applied the patch

        otobo@otobo:~$ diff /opt/otobo/Kernel/System/DB/ /opt/otobo/Kernel/System/DB/
        < $Self->{'DB::PurgeTable'} = 'DELETE FROM %s';
        > $Self->{'DB::PurgeTable'} = 'TRUNCATE %s CASCADE';

        the migration continued for a few seconds, then I hit the error

        Could not insert data: Table: acl - id:1.

        The system log says:

        ERROR: insert or update on table "acl" violates foreign key constraint "fk_acl_create_by_id"

        Now, I’m stuck. Any ideas on how to proceed from here?

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