[Jay Bee]

Good day,

I see OTOBO has the ITSM package available as OTRS has/had.
Will OTOBO support automatic creation/updating of computer objects through http://fusioninventory.org/ or other means?

Best regards

[Stefan Rother]

Dear Jay,

Please excuse the late reply, we are currently a bit stretched with answering OTOBO related queries on all channels.

Yes, I think that is possible. FusionInventory offer a REST Interface http://fusioninventory.org/documentation/dev/spec/protocol/collect.html and OTOBO too https://doc.otobo.org/manual/admin/stable/en/content/processes-automation/web-services.html.

If you need help, please write a short message to hello@otobo.de, we can implement the interface for you.

Best wishes from Germany!

Stefan Rother

Team OTOBO

 

 

[Autor]

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