[Angel Haugland]

Hello Otobo Community,

We are in the process of setting up Otobo on Ubuntu Server 24.04.2 LTS, following all the steps outlined in the official installation guide: Otobo Installation Manual.

Our setup includes:

• Apache 2.4.58
• MySQL
• Perl and required modules installed
• Wildcard SSL Certificate from Certbot (correctly placed and configured for SSL)

  We can access the Apache2 default page, which confirms the web server is running. However, when attempting to access Otobo at http://192.168.20.147/otobo (or via HTTPS on port 443), we receive the following error:

  Not Found
  The requested URL was not found on this server.
  Apache/2.4.58 (Ubuntu) Server at 192.168.20.147 Port 80

 

Not Found
The requested URL was not found on this server.

Apache/2.4.58 (Ubuntu) Server at 192.168.20.147 Port 443

 

Troubleshooting Steps Taken:

1. Checked Apache Virtual Host Configuration:

• Verified that the Otobo-related virtual host files exist in /etc/apache2/sites-available/
• Ensured they are enabled (a2ensite)
• Restarted Apache (systemctl restart apache2)

2. Verified Apache Modules:

• Ensured required modules (e.g., mod_perl, mod_rewrite, mod_headers) are enabled.

3. Checked Otobo Installation Path:

• Confirmed Otobo files exist in /opt/otobo
• Verified symlinks and permissions

4.Checked Logs:

• /var/log/apache2/error.log
• /opt/otobo/var/logs/

 

We would greatly appreciate any insights or suggestions on resolving this issue. Have we missed any crucial steps?

Thanks in advance!

[Autor]

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