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I am trying to install Rocket.Chat Integration but keep getting the following error. System is otobo 11 so newer as per requirement.
Could anyone please advise?
UniAugsburg-OtoboRocketchat 10.1.1 package information
Package installation requires a patch level update of OTOBO.
Please note that your installed OTOBO version is 11.0.8.
This package can only be installed on OTOBO version 10.1.x or newer.
Why should I keep OTOBO up to date?
You will receive updates about relevant security issues.
You will receive updates for all other relevant OTOBO issues.
How can I do a patch level update if I don’t have a contract?
Please find all relevant information within the updating instructions at doc.otobo.org.
In case you would have further questions we would be glad to answer them.
Please visit our customer portal and file a request.
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