• Deutsch
  • English
  • Anmeldung OTOBO Community
+49 (0)9427 68 39 000
OTOBO
  • SOFTWARE
    • Software | Überblick
    • IT Service Management
    • Customer Service Management
    • Enterprise Service Management
    • Demo
    • Download
    • Dokumentation
  • SERVICES
    • Überblick Services
    • Beratung
    • Training
    • Entwicklung
    • OTRS Migration zu OTOBO
    • Support
    • Managed Service
    • Support-Portal
  • UNTERNEHMEN
    • Über uns
    • Karriere
    • Partner
    • Kontakt
    • Newsletter
  • RESSOURCEN
  • COMMUNITY
    • Open Source
    • Community Forum
    • Download
    • Dokumentation
    • OTOBO übersetzen
  • Click to open the search input field Click to open the search input field Suche
  • Menü Menü

Schlagwörter: Log4J

Ansicht von 2 Antwort-Threads
  • Autor
    Beiträge
    • 15. Dezember 2021 um 18:27 Uhr - Views: 3143 #12365
      Grit Rother
      Administrator

        We have summarised our findings regarding OTOBO and the Log4J Zero Day Vulnerability in an article on

        https://otobo.io/de/otobo-und-cve-2021-44228/   -> German

        https://otobo.io/en/otobo-and-cve-2021-44228/ -> English

         

      • 20. Dezember 2021 um 16:35 Uhr #12380
        Christof Kihm
        Teilnehmer

          Hello alltogether,

          using a detection tool on github (https://github.com/logpresso/CVE-2021-44228-Scanner)

          (there are many others, please see https://www.heise.de/forum/heise-online/Kommentare/Erpressergruppe-Conti-nutzt-Sicherheitsluecke-Log4Shell-fuer-ihre-Ransomware/Re-wie-pruefen/posting-40175798/show/)

          I get the following results on a openSUSE OTOBO docker instllation (before doing the http://yourIPorFQDN/otobo/installer.pl installation):

          **************************************************************************************************

          sudo ./log4j2-scan /
          Logpresso CVE-2021-44228 Vulnerability Scanner 2.3.7 (2021-12-20)
          Scanning directory: / (without /dev, /dev/shm, /run, /sys/fs/cgroup, /run/user/1026, /var/lib/docker/containers/d9de95f99ac2a883d8becb4f58041707545946f2234201a220281eab11b1db65/mounts/shm, /var/lib/docker/containers/d9de95f99ac2a883d8becb4f58041707545946f2234201a220281eab11b1db65/mounts/secrets, /var/lib/docker/containers/d1eb0f981778f633cfee1ae975f947ac78df71b158068f4dab58da54d7508ec1/mounts/shm, /var/lib/docker/containers/d1eb0f981778f633cfee1ae975f947ac78df71b158068f4dab58da54d7508ec1/mounts/secrets, /var/lib/docker/containers/3d7a9ba83f30176e0416d4268824b6f1ecda3a0be23dce020d63b4a60730a701/mounts/shm, /var/lib/docker/containers/3d7a9ba83f30176e0416d4268824b6f1ecda3a0be23dce020d63b4a60730a701/mounts/secrets, /var/lib/docker/containers/9dd2420bee0c29ffc2022f1fa57140a6a4a81b62824a361a17d105099bbda44b/mounts/shm, /var/lib/docker/containers/9dd2420bee0c29ffc2022f1fa57140a6a4a81b62824a361a17d105099bbda44b/mounts/secrets, /var/lib/docker/containers/a6716382af446e7395bc5d623e6638df4bada84e591111d12f03fa8167a1f35f/mounts/shm, /var/lib/docker/containers/a6716382af446e7395bc5d623e6638df4bada84e591111d12f03fa8167a1f35f/mounts/secrets)
          [*] Found CVE-2021-44228 (log4j 2.x) vulnerability in /var/lib/docker/overlay2/5b15f51093f1016bce3374b0dae0d92077b477f5eed7fed0905bd8c93fb44372/merged/usr/share/elasticsearch/bin/elasticsearch-sql-cli-7.16.1.jar, log4j 2.11.1
          [*] Found CVE-2021-44228 (log4j 2.x) vulnerability in /var/lib/docker/overlay2/5b15f51093f1016bce3374b0dae0d92077b477f5eed7fed0905bd8c93fb44372/merged/usr/share/elasticsearch/lib/elasticsearch-log4j-7.16.1.jar, log4j 2.11.1 (mitigated)
          [*] Found CVE-2021-44228 (log4j 2.x) vulnerability in /var/lib/docker/overlay2/a28a59356b3ebcc6425ea068d1719fe09f6960efaddad056f380addb9449ecc1/diff/usr/share/elasticsearch/bin/elasticsearch-sql-cli-7.16.1.jar, log4j 2.11.1
          Running scan (10s): scanned 22295 directories, 158438 files, last visit: /var/lib/docker/overlay2/a28a59356b3ebcc6425ea068d1719fe09f6960efaddad056f380addb9449ecc1/diff/usr/share/elasticsearch/bin
          [*] Found CVE-2021-44228 (log4j 2.x) vulnerability in /var/lib/docker/overlay2/a28a59356b3ebcc6425ea068d1719fe09f6960efaddad056f380addb9449ecc1/diff/usr/share/elasticsearch/lib/elasticsearch-log4j-7.16.1.jar, log4j 2.11.1 (mitigated)
          [*] Found CVE-2021-44228 (log4j 2.x) vulnerability in /home/cki/D_IWS022/bin/arduino/lib/log4j-core-2.12.0.jar, log4j 2.12.0

          Scanned 870361 directories and 11975419 files
          Found 3 vulnerable files
          Found 0 potentially vulnerable files
          Found 2 mitigated files
          Completed in 307.25 seconds

          **************************************************************************************************

          So the log4j files are classified as vulnerable and mitigated. Seems there is no direct dangerous attack exspectable. But who knows!

          In my oppinion the just published Log4j 2.17.0 from Apache should be implemented asap.

           

          Thanks to all devs for their efforts,

          Regards,

          Christof

        • 20. Dezember 2021 um 17:09 Uhr #12382
          Sven Oesterling
          Administrator

            Hi Christof,

            as discussed in the linked articles for OTOBO only Elasticsearch uses log4j (as you also can see in the output of your scan). For various reasons (the Java Security Manager and our before used version of Elasticsearch and JDK – please read this detailed article of the Elastic team: https://discuss.elastic.co/t/apache-log4j2-remote-code-execution-rce-vulnerability-cve-2021-44228-esa-2021-31/291476) our setup allegedly was never vulnerable to any of the attacks, but with the 10.0.14 release of last week we implemented Elastics general security patch from last week (7.16.1), which still uses the old log4j libraries but explicitely prevents the functionalities on which the attacks are based. We plan to release a new version based on 7.16.2 of Elasticsearch which came out yesterday and implements log4j 2.17.0 within this week. If you feel in doubt you can easily stop the Elasticsearch container before installation, or after it, as also explained in the articles cited by Grit, until our second patch comes out.

            Best regards, Sven

        • Autor
          Beiträge
        Ansicht von 2 Antwort-Threads
        • Du musst angemeldet sein, um auf dieses Thema antworten zu können.

        Foren durchsuchen

        Anmeldung

        Anmeldung

        Konto erstellen
        Passwort vergessen?

        Login via Social

        Profil

        Bitte vervollständigen Sie nach der Registrierung Ihr Profil, das vereinfacht die spätere Kommunikation enorm. Ihre Profileinstellung finden Sie, wenn Sie auf Ihr Avatarbild klicken.

        Sie können Ihren Avatar ändern, indem Sie sich mit Ihrer E-Mail-Adresse unter gravatar.com registrieren.

        Letzte Aktivitäten

        • Dynamische Felder in AgentTicketNote mit ACL verstecken
        • FAQ: kaputtes Copy & Paste von Bildern zwischen Artikeln
        • Benachrichtigung „Ticket wurde mir entzogen“ möglich?
        • Statistik Anzahl Tickets pro Agent
        • Docker: Ändern des redis Hosts

        Unternehmen

        Über uns
        Karriere
        Stellenbörse
        Partner werden
        Kontakt
        Newsletter

        OTOBO | Simplify work and create exceptional service experiences.

        Die Source Code Owner und Maintainer hinter OTOBO.

        Software

        Service Management-Plattform
        OTOBO Demo
        OTOBO Download
        OTOBO Dokumentation

        Security-Problem melden:
        security@otobo.org

        Services

        Support-Portal
        Beratung
        Training
        Support
        Managed Services
        Erweiterung
        OTRS Migration
        Partner finden

        Community

        Open Source
        Community Forum
        Mitmachen
        OTOBO Developer
        OTOBO@GitHub

        © 2026 Rother OSS GmbH | All rights reserved.
        • Cookie-Einstellungen
        • Impressum
        • Datenschutz
        • Haftungsausschluss
        Nach oben scrollen Nach oben scrollen Nach oben scrollen