Não consigo receber os e-mail de abertura de chamado!

Backend ERROR: OTOBO-CGI-07 Perl: 5.32.1 OS: linux Time: Thu Oct 13 16:01:30 2022

Message: CommunicationLog(ID:4,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:4)::Kernel::System::MailAccount::POP3 => POP3TLS: Auth for user email@x.x.x. /outlook.office365.com failed!

RemoteAddress: 10.90.11.85
RequestURI: /otobo/index.pl?Action=AdminMailAccount;Subaction=Run;ID=1;ChallengeToken=xsNYXacQslIodZuEvGUnwIiar6sXbYHz;

Traceback (18):
Module: Kernel::System::CommunicationLog::_LogError Line: 546
Module: Kernel::System::CommunicationLog::ObjectLog Line: 314
Module: Kernel::System::MailAccount::POP3::Fetch Line: 210
Module: Kernel::System::MailAccount::MailAccountFetch Line: 574
Module: Kernel::Modules::AdminMailAccount::Run Line: 88
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1258
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 602
Module: CGI::Emulate::PSGI::__ANON__ (v0.23) Line: 30
Module: Plack::Middleware::HTTPExceptions::try {…} Line: 20
Module: (eval) (v0.31) Line: 100
Module: Try::Tiny::try (v0.31) Line: 93
Module: Plack::Middleware::HTTPExceptions::call Line: 23
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 408
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 318
Module: Plack::Middleware::ForceEnv::call (v0.02) Line: 18
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::ReverseProxy::call (v0.16) Line: 68
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::Conditional::call Line: 16
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::ErrorDocument::call Line: 15
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::App::URLMap::call Line: 71
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Middleware::Conditional::call Line: 16
Module: Plack::Component::__ANON__ Line: 50
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 373
Module: Plack::Sandbox::_2fopt_2fotobo_2fbin_2fpsgi_2dbin_2fotobo_2epsgi::__ANON__ Line: 358
Module: (eval) Line: 145