I’m using postman to call OTOBO webservices and it responds:
{
“Error”: {
“ErrorCode”: “TicketCreate.AuthFail”,
“ErrorMessage”: “TicketCreate: User could not be authenticated!”
}
}
{
“UserLogin”: “ignecco”,
“Password”: “xxxxx”,
“Ticket”: {
“Title”: “created by Webservice request”,
“QueueID”: 5,
“CustomerUser”: “CustomerUser”,
“State”: “new”,
“PriorityID”: 1
},
“Article”: {
“CommunicationChannel”: “Email”,
“From”: “test@test.de”,
“Subject”: “Webservice Create Example”,
“Body”: “This was created by a Webservice request!”,
“ContentType”: “text/html charset=utf-8”
}
}
Is this user to be used a special service user or what user is it?
I used my user with which I access the OTOBO system for front-end use, and that one doesn’t work for me for postman