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    • #33293
      Answered
      AnteIde Marić
      Teilnehmer

        I mean, how is that even possible?

        My ticket 202410029488 became 2024100294125.

        So the last four digits changed.

        Ticket number 202410029488 is a completely different ticket on my test OTOBO system.

        And I don’t have ticket 2024100294125 on my old OTRS 6 community edition.

        Please, someone help me with this.

      • #33317
        Best Answer
        AnteIde Marić
        Teilnehmer

          Please ignore this, this is a test environment where this is expected…

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