[Chris Viteri]

Hi everyone!

I have a question regarding dynamic fields in otobo,

I have successfully created some dynamic fields and they are visible at the customer portal

However, I wanted to make some customizations to a specific dynamic field.

Inside the CustomerTicketMessage.tt I followed the instructions to make Fixed dynamic fields with:

[% RenderBlockStart(„DynamicField_Field 1“) %]

[% Data.Field %]

[% IF Data.Tooltip %]

<i class=“ooofo ooofo-help“></i>

[% Data.Tooltip | html %]

[% END %]

[% Data.Label %]

[% RenderBlockEnd(„DynamicField_Field1“) %]

 

Replacing Field1 with my dynamic field name, but nothing happens

I tried the same thing with an old otrs 5, and by doing this procedure it works.

So I don’t know what I am missing here.

 

I appreciate your help.

Regards

[Autor]

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