Hi everyone!

I have a question regarding dynamic fields in otobo,

I have successfully created some dynamic fields and they are visible at the customer portal

However, I wanted to make some customizations to a specific dynamic field.

Inside the CustomerTicketMessage.tt I followed the instructions to make Fixed dynamic fields with:

[% RenderBlockStart(„DynamicField_Field 1“) %]

[% RenderBlockEnd(„DynamicField_Field1“) %]

Replacing Field1 with my dynamic field name, but nothing happens

I tried the same thing with an old otrs 5, and by doing this procedure it works.

So I don’t know what I am missing here.

I appreciate your help.

Regards